I can picture Rod Serling, cigarette in hand, saying , “Submitted for your approval.”
A few years ago, my dad and I went in on an iPad for my mother so she could follow her grandchildren and friends on FB and be able to send/receive e-mails.
I got it set up for her and it was a good alternative to the old laptop she had been using. She didn’t use it enough however, to become really proficient in it’s operation and each time I’d visit, I would complete updates and close the dozens of programs left running in the background.
When I visited at the end of June, I saw that the iPad needed to be updated, which I did and was soon rewarded with what is affectionately known as The Black Screen of Death, which was a first for me.
A little research allowed me to try a few fixes, but nothing worked. We took it to the closest Apple Store (OK, I didn’t call to make an appointment) and it would be a few hours before anyone could help me. We didn’t have a few hours.
I decided to take it with me to Michigan and I would work on it there. Several iChats, calls on hold to Apple Support and more internet searches later, I still had a black screen and funny voices coming from the iPad.
I gave up.
Words not usually found as part of my vocabulary. I had to admit to my parents that I had failed and had to ship the iPad back to them, still broken.
They assured me of their unconditional love and that this would not lessen that at all.
I went out and bought a box and some bubble wrap, packaged it up and took it to the closest UPS store to send home.
Leaving there a broken man, I felt bad that I let them down, but glad that I didn’t have to worry about it any longer.
Any of my tech-savy readers care to venture a guess? Actually, it doesn’t matter.
Submitted for your approval and thank you to the folks at UPS for fixing it.