Thank You, UPS

UnknownI can picture Rod Serling, cigarette in hand,  saying ,  “Submitted for your approval.”

A few years ago, my dad and I went in on an iPad for my mother so she could follow her grandchildren and friends on FB and be able to send/receive e-mails.

I got it set up for her  and it was a good alternative to the old laptop she had been using.  She didn’t use it enough however, to become really proficient in it’s operation and each time I’d visit, I would complete updates and close the dozens of programs left running in the background.

When I visited  at the end of June, I saw that the iPad needed to be updated, which I did and was soon rewarded with what is affectionately known as The Black Screen of Death, which was a first for me.

A little research allowed me to try a few fixes, but nothing worked.  We took it to the closest  Apple Store (OK, I didn’t call to make an appointment) and it would be a few hours before anyone could help me.  We didn’t have a few hours.

I decided to take it with me to Michigan and I would work on it there.  Several iChats, calls on hold to Apple Support and more internet searches later, I still had a black screen and funny voices coming from the iPad.  Unknown-2

I gave up.

Words not usually found as part of my vocabulary. I had to admit to my parents that I had failed and had to ship the iPad back to them, still broken.

They assured me of their unconditional  love and that this would not lessen that at all.

I went out and bought a box and some bubble wrap, packaged it up and took it to the closest UPS store to send home.

Leaving there a broken man, I felt bad that I let them down, but glad that I didn’t have to worry about it any longer.

The ipad arrived on Friday.  Even though it had been fully charged before I sent it, my mother plugged it in and it turned on and is working as it should be.  Unknown-3

Any of my tech-savy readers care to venture a guess?  Actually, it doesn’t matter.

Submitted for your approval and thank you to the folks at UPS for fixing it.

Advertisements

About Ray V.

Living in Aiken, South Carolina, USA, I like to share what I am looking at, thinking about or listening to. I refer to this as the view out my window. Thanks for stopping by.
This entry was posted in Black Screen of Death and tagged , , , , . Bookmark the permalink.

5 Responses to Thank You, UPS

  1. Three possibilities:
    Altitude. Maybe the flight in an airplane took it high enough that the low pressure caused an internal shift of parts and it started to work again.

    An update – maybe you calls to support along with others made Apple realize that there was a problem so they sent an update to fix the update. When you mother got it and plugged it in, this happened automatically.

    Evil spirit – upon arriving in Michigan the spirit was so confused about where it was that when UPS picked up the iPad, the spirit stayed on the truck and is now living in a small cabin just outside of Atlanta.

    Liked by 1 person

  2. Multiple re-boots can work magic….

    Liked by 1 person

  3. Kimberly says:

    I suspect it was a hamster/wheel issue. After a much-needed rest, the hamster hopped back on the wheel and all is now well.

    Like

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s